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A BBB-accredited West Palm Beach installer with a solid customer rating and a license status worth checking before you sign. Here is the sourced record.
Across 79 customer reviews tracked by the Better Business Bureau.
A BBB-accredited West Palm Beach installer with a solid rating and a DBPR license currently listed as Delinquent.
West Palm Beach and Bradenton, FL.The short answer
Is Wright's Impact Window & Door legitimate and worth considering?
Wright's is a BBB-accredited West Palm Beach contractor (accredited since 1/30/2019) with a customer rating of 4.25 out of 5 across 79 reviews tracked by the BBB. Its DBPR contractor license, CBC1262617, is active but currently shows a status of Delinquent. That is worth verifying yourself at the Florida DBPR lookup before signing; it is a real, checkable flag rather than proof of a problem.
The record, by source
Company at a glance
SunVetted analysis
Wright's holds a real, independently tracked customer rating. Its Better Business Bureau profile shows 4.25 out of 5 across 79 customer reviews, separate from the BBB letter grade. That is a solid, if not top-tier, verified rating. You may also see Wright's listed at 5.0 on Angi and HomeAdvisor; those are the same company under common ownership showing the same underlying review data on two branded sites, not two independent confirmations, and the "currently rated" language those platforms use often reflects a small recent sample rather than the full review history. Weigh the BBB figure as the more complete picture.
Its DBPR license needs a closer look before you sign. Wright's operates under a Certified Building Contractor license, CBC1262617, held by qualifying contractor Madelyn Guzman, active since 2018. As of this review, the state's own license lookup lists its status as "Delinquent, Active." In practice this usually means a renewal, fee, or continuing-education requirement has lapsed while the license technically remains valid, and it can be resolved before we would recheck it. It is not proof of a problem with workmanship, but it is a real, checkable flag: search the license yourself at the Florida DBPR lookup and confirm current status before signing anything.
Its complaint record is worth reading directly. The BBB profile shows 26 total complaints in the last three years, with 5 closed in the last 12 months. We do not have a reliable project-volume figure for Wright's, so we cannot characterize that as a high or low rate the way we can for a company with a known review base in the thousands; read the complaints and the company's responses on the BBB profile itself.
Wright's also advertises "50+ years" of experience and, on other listings, a 1986 or 1977 start date. We could not verify any of these against a public filing, so treat the company's tenure as a marketing claim rather than a confirmed fact; the earliest hard date we have is the individual license's issuance in 2018.
Decision aid
Local context
Wright's Impact Window & Door is headquartered at 7816 S Dixie Hwy in West Palm Beach, with a second BBB-listed location in Bradenton, giving it reach across both South Florida and the Gulf Coast side of the state. For a West Palm Beach or Palm Beach County address, confirm which office is handling your job and who the assigned project manager is. As with any impact window purchase in South Florida, ask for the exact product line quoted and its Miami-Dade Notice of Acceptance or Florida Product Approval number for your address, and get the license number and its then-current status written into your contract.
Questions homeowners ask
It is an operating, BBB-accredited company (accredited since 1/30/2019, A+ rating) based in West Palm Beach with a customer rating of 4.25 out of 5 across 79 BBB-tracked reviews. Its DBPR contractor license is active but currently shows a status of Delinquent, which is worth verifying yourself before signing.
It generally means the license remains legally valid but a renewal requirement, such as a fee or continuing education, has not been completed on schedule. It does not by itself indicate a workmanship problem, but it is a real compliance flag. Search the license number at the Florida DBPR lookup and confirm its current status before signing a contract.
CBC1262617, a Certified Building Contractor license held by Madelyn Guzman, doing business as Wright's Impact Window & Door, L.L.C. The license location matches the company's West Palm Beach address.
Its Better Business Bureau profile shows 4.25 out of 5 across 79 customer reviews. Angi and HomeAdvisor show 5.0, but those two platforms share the same underlying company listing and review data, so treat that as one data point rather than independent confirmation, and note it may reflect only recent reviews.
Its BBB profile shows 26 total complaints in the last three years, with 5 closed in the last 12 months. We do not have a reliable project-volume figure for the company, so we cannot characterize that count as high or low the way we can for companies with a known review base in the thousands; read the complaints and responses directly on the BBB profile.
The company advertises 50+ years of experience, and other listings cite start dates of 1986 or 1977. We could not verify any of these against a public filing. The earliest date we can confirm is the individual contractor license's issuance in 2018.
It is headquartered in West Palm Beach with a second BBB-listed location in Bradenton, giving it a presence in both South Florida and the Gulf Coast region.
Sources & references
Every rating and record above is drawn from the public sources below. Verify any of them directly.