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LockTight Impact Windows, Doors & Roofing: reviews & reputation, verified

A strong, independently verified review base and a founding-date claim we could not confirm. Here is the record on LockTight, the reviews, the BBB standing, and how to verify it before you sign.

4.8/5
★★★★★

Averaged across 1,250 reviews on Best Pick Reports.

Well reviewed & accredited

A Fort Lauderdale impact and roofing specialist with a strong, independently verified review base.

BBB accredited since 2020, Fort Lauderdale, serving Broward and greater South Florida.

The short answer

Is LockTight Impact Windows legitimate and worth considering?

Yes. LockTight is a BBB-accredited Fort Lauderdale contractor, accredited since 2020, that averages 4.8 across 1,250 reviews on Best Pick Reports. It specializes in impact windows, impact doors and roof replacement. It advertises being established in 2003, a claim we could not independently verify. Confirm its current DBPR license as active before signing.

The record, by source

Every figure, with a link to verify it.

Google Business Profile4.8 /52,100+ Google reviews, Fort LauderdaleView source
Best Pick Reports4.8 /5Based on 1,250 customer reviewsView source
Angi reviewsActive review profile, impact and roofingView source
Better Business BureauA+ ratingAccredited since 2020, 75 complaints in 3 yearsView source

Company at a glance

Founded
2003 (company claim, not independently verified)
Headquarters
Fort Lauderdale, FL
Licensing
Licensed FL contractor (verify at DBPR)
BBB
A+, accredited since 2020. 75 complaints closed in the last 3 years.
Focus
Impact windows & doors, roof replacement
Service area
~25 cities, Boca Raton to Miami

SunVetted analysis

What the record actually shows.

LockTight's review base is strong wherever we can verify it. On Best Pick Reports it holds a 4.8 average across 1,250 customer reviews, a large and independently gathered sample. That depth of feedback is hard to fake and points to a high-throughput operation that keeps most customers satisfied.

Its BBB complaint volume is high for the category. The Better Business Bureau lists 75 complaints closed in the last three years against LockTight, alongside its A+ grade and accreditation. For scale, the two other South Florida impact window companies in this directory with a published complaint history sit lower over the same window. The BBB itself cautions that complaint counts should be read against a company's size and transaction volume, and that how a company resolves complaints matters more than how many it receives. LockTight's A+ grade indicates the BBB is satisfied with its responsiveness. Read the complaint narratives before you decide: the recurring themes are the useful signal, not the raw number.

Its founding date is a claim we could not independently verify. LockTight markets "50+ years of experience" and states it was established in 2003. We could not confirm 2003 through a public filing or an independent record. The earliest date we can verify is its BBB accreditation, current since 2020. That does not mean the 2003 date is wrong, only that we hold it to the same standard as any other company's self-reported founding claim: unverified until we can trace it to a source. LockTight is also deliberately narrow in scope: it installs impact windows, impact doors and full roof replacements, but does not do repair-only work or install conventional (non-impact) windows.

We could not capture a specific DBPR license number from public listings at the time of review, so before signing, search LockTight at the Florida DBPR lookup by name and confirm the license is active and covers window, door and roofing work.

Decision aid

Is this the right company for your project?

Strong fit if

  • You want impact windows, impact doors, or a full roof replacement in Broward or South Florida
  • You value a very large, consistent review base as a trust signal
  • You want windows and roofing handled by one company
  • You are replacing, not repairing, and want impact-rated products

Consider another option if

  • You need repair-only work or conventional non-impact windows, which LockTight does not offer
  • You want a company with statewide reach beyond South Florida
  • You require a specific published DBPR license number before your first call

Local context

LockTight across Broward and the HVHZ.

LockTight is a Broward-centered operation based in Fort Lauderdale, and its published service area spans roughly 25 South Florida cities from Boca Raton down through Miami. Much of that footprint sits inside the High-Velocity Hurricane Zone, where Miami-Dade and Broward require products with a Miami-Dade Notice of Acceptance rather than Florida Product Approval alone. Because LockTight files impact and roofing permits across Broward regularly, ask for the NOA number on your specific product line and confirm the permit and inspection timeline for your city.

Questions homeowners ask

Answered from the record.

How many BBB complaints does LockTight have?

The Better Business Bureau lists 75 complaints closed in the last three years. LockTight still holds an A+ grade and has been accredited since 2020, which reflects the BBB's view of how it responds to and resolves those complaints. The BBB advises weighing complaint counts against a company's size and volume of transactions. Follow the source link above to read the current filings yourself.

Is LockTight Impact Windows legitimate?

Yes. LockTight is a BBB-accredited Florida contractor based in Fort Lauderdale, accredited since 2020, and averages 4.8 across 1,250 reviews on Best Pick Reports. Confirm its current DBPR license as active before signing.

What does LockTight install?

Impact windows, impact doors, and full roof replacements in tile, shingle, metal and flat systems. LockTight does not do repair-only work or install conventional non-impact windows.

Does LockTight really have 50 years of experience?

That figure is marketed as the combined experience of the team, not the age of the company. LockTight states it was established in 2003, but we could not independently verify that date. The earliest date we can confirm is its BBB accreditation, current since 2020.

When was LockTight actually founded?

LockTight advertises 2003 as its founding year. We could not trace that date to a public filing or an independent record, so we treat it as a company claim rather than a verified fact. The earliest verifiable milestone in our sources is its BBB accreditation, which has been continuous since 2020.

What areas does LockTight serve?

Roughly 25 South Florida cities from Boca Raton to Miami, centered on Broward County and Fort Lauderdale.

How do I verify LockTight's license?

Search the company name at the Florida DBPR license lookup, confirm an active certified or registered contractor license that covers window, door and roofing work, and check for any disciplinary history.

Is a big review count enough to trust a company?

It is a strong signal but not the only one. Pair the 1,250 reviews on Best Pick Reports and BBB accreditation with a written scope, an in-writing labor warranty, and the product's NOA number for your address.

In customers words

We just got done with our hurricane window installation, absolute perfection from A to Z. They protected all my furniture and cleaned up like nothing ever happened. Highly recommend.
Verified homeowner review
Last year they installed impact windows and doors, and we are now doing a re-roof. I chose them for the warranty and BBB rating, and I have not been disappointed.
Wilfredo C., via Angi

Sources & references

What this profile is built on.

Every rating and record above is drawn from the public sources below. Verify any of them directly.

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